Scams and misleading information are becoming harder to spot, especially when messages claim to be from the ATO or myGov. Here’s a quick update on the latest scam activity and what to do if something doesn’t feel right.
Scam advice
Be wary of emails, phone calls and text messages claiming to be from the ATO.
If you think a phone call, SMS, voicemail, email or interaction on social media claiming to be from the ATO isn’t genuine, don’t engage with it. You should either:
- Call us, as we can verify most letters, communications and account balances – generally as we are your tax agent the ATO will not contact you directly.
- phone the ATO on 1800 008 540
- go to Verify or report a scam to see how to spot and report a scam links to ATO website).
Misinformation
Misinformation is another online risk to watch out for. It can appear on websites, social media platforms, or in messages, and often contains false or misleading claims. While it may not be a scam, misinformation can still cause harm – especially if it leads you to make decisions based on incorrect or incomplete information.
It’s important to stay alert and consider the source of the information you see online. If something doesn’t seem right, check it against official government websites or speak to us at Advice Centre.
Latest Scam
The ATO have received reports of a new email impersonation scam claiming you are holding cryptocurrency in a ‘non‑KYC decentralised wallet’. The scammers are pretending to be from the ATO or myGov and are asking people to make an immediate declaration by calling the phone number on the email to avoid further action.
Some variations may also include small attachments that should not be opened.
The ATO will never:
- Email you demanding immediate disclosure of cryptocurrency or other assets.
- Threaten arrest, prosecution or legal action via email or SMS.
- Request payment or personal details through unsolicited communication.
What to do if you receive this message:
- Do not respond.
- Do not call the number.
- Do not provide any information.
- Do not open attachments.
- Report the email by forwarding it to ReportScams@ato.gov.au. (ATO reporting)
- If you have shared information or engaged with the sender, phone us as soon as possible.
The following image is an example of the format this scam can take.
Disclaimer: The information contained in this article is provided for general guidance only and does not constitute financial, taxation, legal, or other professional advice. While every effort has been made to ensure the accuracy and completeness of the information at the time of compilation, it may not address the specific circumstances, requirements, or objectives of you and/or your business.
Image by starline on Freepik